I went from housekeeping
to Director. Here's how.

I started on the frontline. Mop in hand, early shifts, the work nobody claps for. Years later I sit in the director's chair, and here's what I learned along the way: it wasn't luck.

Today I'm the Director of Support Services for a major hospital system, I hold an MHA, and I facilitate leadership development for hundreds of people climbing the same ladder I did.

I coach the three things that actually get people promoted: impact, visibility, and presence. No motivational fluff. Just what I wish someone had told me on my first shift.